FAQs
Order Minimum
Our minimum order for custom garments is 12 pieces per design. We can facilitate smaller orders but there are restrictions as to how many colors and placements can be used.
Turnaround Times
Our standard turnaround time is 7-10 working days. We do have rush service available under certain conditions and at an additional cost. Please contact us for further information.
Quote Process
Our goal is to make the ordering process as easy as possible. Just fill-out our quote request form and email it back to us. Please be as detailed as possible with your quantities, and number of colors used in your designs as these affect pricing. We will review your information and get back to you usually within 2-3 business days to review your quote with you. (If your have a rush order, or your quote has special details not listed on our form, feel free to call us.) After pricing is approved, the next step is having our Art Dept. make your proofs. Once you approve the mock-ups (or proofs), we collect full payment on your order total and it moves into the queue for printing.
Art Requirements
We are an artist-run shop so if you need art created for your project, we can definitely help. If you already have art, please take a moment to double check the Art Requirements page.
Product Availability
Sometimes blank goods and specialty products/materials can become out-of-stock during the quote process. We will make every reasonable attempt to let you know if a product is no longer available and offer a comparable substitution, although additional charges may apply.
Ink Choices
We offer plastisol, water-based, discharge, and metallics for garments.
Maximum Number of Colors
For garment printing we can currently print up to 8 colors.
Proofing
We go the extra mile in making sure that we don’t start printing until we are sure that we are all on the same page. Once we receive your art and product description, we start making a digital mock-up (or proof) of your design. Once you have approved the design or made any notes for us to change, we are ready to start printing. In some cases we will print a physical sample for your approval before we start printing your actual merchandise.
Payment/Terms
We accept checks, credit cards and purchase orders. We offer net terms to approved accounts with 50% deposit. We require payment in full (of your finalized quote) when you place your order.
Printing Over Zippers & Seams
We are limited in our ability to print over zippers and seams on garments. Please contact us for more information.
Oversize Printing
For garment printing we currently offer a maximum image size of 18″ wide and 20″ tall.
Customer Provided Goods
We are happy to provide printing services on customer supplied goods. It should be noted that you may be required to provide additional items to ensure we meet your total quantity needed. Pricing and further information is available upon request. Something Beautiful is not responsible for damaged customer supplied goods.
Re-Ordering
We hope that you are so satisfied with your order that you’ll come back for more! To re-order a previous job or design, just drop us an email and let us know what needs to be re-printed. We will get back to you on any price changes or additional information that affects your order.